Last updated: 8 August 2025
Ready Player One Arcade (“we”, “our”, “us”) respects your privacy and is committed to protecting your personal data. This privacy policy explains how we collect, use, and safeguard your information when you visit our website [www.readyplayeronearcade.co.uk] (the “Site”).
- Who We Are
Ready Player One Arcade is located in Eastleigh, Hampshire, UK. We operate a retro and modern gaming arcade, offering walk-in visits, parties, and corporate bookings.
We are the “data controller” for the purposes of the UK General Data Protection Regulation (UK GDPR).
- Information We Collect
When you use our Site, we may collect:
- Personal information you provide directly:
- Name
- Email address
- Phone number
- Booking details
- Payment details (processed securely through our payment provider; we do not store full card details)
- Automatically collected information:
- IP address
- Browser type and version
- Pages you visit on our Site
- Date and time of your visit
- How you found our Site (referrer information)
- How We Use Your Information
We use your data to:
- Process bookings and enquiries
- Respond to your questions or requests
- Send you important updates related to your booking
- Improve our website and services
- Comply with legal obligations
We will only use your personal data when the law allows us to, including where it is necessary for:
- Performing a contract with you
- Complying with a legal obligation
- Our legitimate interests (such as marketing, provided your rights are not overridden)
-
Marketing
If you opt in to receive marketing emails, we may send you information about special offers, events, or services.
You can opt out at any time by clicking the unsubscribe link in our emails or contacting us directly.
- Cookies
Our Site uses cookies to:
- Improve your browsing experience
- Analyse site traffic
- Remember your preferences
You can manage or disable cookies through your browser settings, but some features of the Site may not work properly without them.
- Data Sharing
We do not sell your personal information.
We may share your data with:
- Service providers who help us run our business (e.g., payment processors, booking systems, email platforms)
- Legal authorities where required by law
- All third-party providers are required to keep your information secure and use it only for the purposes we specify.
- Data Storage and Security
Your data is stored securely in the UK or with providers that meet UK GDPR standards.
We have put in place security measures to prevent your information from being lost, accessed, or disclosed without authorisation.
- How Long We Keep Your Data
We keep your personal data only for as long as necessary to fulfil the purposes we collected it for, including satisfying legal, accounting, or reporting requirements.
- Your Rights
Under UK GDPR, you have the right to:
- Access the personal data we hold about you
- Correct any inaccurate or incomplete information
- Request the deletion of your data
- Object to processing for direct marketing purposes
- Withdraw consent where processing is based on consent
To exercise your rights, please contact us at info@readyplayeronearcade.co.uk.
- Changes to This Privacy Policy
We may update this policy from time to time. Changes will be posted on this page with the updated date.
- Contact Us
If you have any questions about this policy or how we handle your personal data, contact:
Ready Player One Arcade
Eastleigh, Hampshire, UK
Email: info@readyplayeronearcade.co.uk
Phone: 02380 173296
